Redstone Windows & Doors

Idaho & Western Wyoming · Exclusive Windsor dealer

Request Window or Door Service

Tell us what’s happening and we’ll schedule a technician. Photos and your order number help us bring the right parts on the first visit.

    1Your contact info

    If you're a builder or contractor

    2Project location

    3Product details

    Fill in what you know. It's fine to leave something blank.

    From your Redstone paperwork

    Can't find your order number? Look for a small code etched in a corner of the glass, or a label on the side of the window frame. A photo of it works too.

    4What's the issue?

    Add photos or a short videoA wide shot of each unit plus a close-up of the problem.

    5Scheduling

    Gate codes, pets, who will be home

    We usually reply within one business day.

    Service Visit Report

    Complete before leaving the job site. This report updates the ticket and starts any parts orders listed under each unit.

      1Visit details

      SV-2026-0932

      AUTO-ASSIGNED

      2Customer & job site

      3Units inspected

      One entry per window or door. Record the glass etch or label code so the factory can trace the unit.

      UNIT 1

      PARTS FOR THIS UNIT

      PART / DESCRIPTION

      PART #

      QTY

      STATUS

      UNIT 2

      PARTS FOR THIS UNIT

      PART / DESCRIPTION

      PART #

      QTY

      STATUS

      4Cause & warranty

      5Labor

      TECHNICIAN

      DATE

      HOURS

      WORK TYPE

      BILLING

      Total labor

      1.50

      6Follow-up

      Before & after photosInclude the glass etch or label code on each unit.